DirectConnect

Getting Started

• What do we do if we run out of subscriptions?
• How long is the code good for?
• How do I get a code?
• Why do I need a code to create a room?

About Rooms

• How many rooms can I create with my code?
• How many rooms can I be in?
• Who can create a room?

Adding Guests

• Can a guest be removed from the room?
• Why can’t I accept the invitation I received via email from my PC?
• What happens when I add a guest via phone invite or email invite?
• How many guests can I add to each room?
• Who can add guests to a room?

In Room Engagement

• Why can’t I click on profiles for other guests?
• Can anyone see what rooms I follow?
• If I am a guest, can I see who the other guests are in the waiting room?
• Who can delete the waiting room?
• How can I see who has seen the updates?
• Who can post an update to a room?

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Using the App

• How can I change my password?
• How can I change my email address?
• How can I change my phone number?
• Can I mute chat notifications for only a particular room?
• What do I do if I forgot my password?